Privacy Policy

Welcome to Everygame’s Privacy Policy. This page explains how we collect, use and protect personal information when you create an account, make deposits and play games. It covers the types of data we hold, why we process that data, how we secure it, and the controls you have over your information. Read this policy to understand what to expect when you use our casino, sportsbook and poker services from Canada or elsewhere. See your account settings or contact support channels for privacy requests.

Types of data we collect

Personal data

Name, email, date of birth, contact address and identity documents submitted for verification. Information provided during registration and KYC checks is included here. Payment identifiers linked to transactions may also be stored.

Technical and device data

IP address, device type, browser, operating system, language, session timestamps and activity logs. Device identifiers and basic diagnostics are used to maintain account access and detect fraud.

Transactional data

Deposit and withdrawal records, payment method details (cards, Interac, MuchBetter, e-wallets, crypto), bet history, wins and losses, bonus use and loyalty point activity. Transaction summaries are retained for account and compliance purposes.

How we use information

Process deposits and withdrawals and maintain account access. Verify identity and eligibility. Record bets, calculate balances and apply bonuses. Prevent fraud, detect suspicious activity and enforce account rules. Respond to support requests and send important account notices. Improve product navigation and service operations. Use aggregated data for analytics and reporting.

Data protection and security practices

We apply technical and organisational measures to protect data in transit and at rest. Access to personal information is limited to authorised personnel and service providers. Security controls are reviewed periodically. Account holders should protect login credentials and enable available security options in account settings.

Cookies and tracking technologies

We use cookies, web beacons and similar technologies to support sessions, remember preferences and measure site performance. Third-party analytics and advertising partners may place cookies to provide anonymised usage metrics and deliver tailored offers. Cookie settings can be managed in your browser and through on-site preferences.

User rights and choices

Access, correction and deletion requests can be submitted via account settings or support channels. You may object to or restrict certain processing where applicable. Withdraw consent for marketing communications at any time. Some data is necessary for service provision and legal obligations and cannot be deleted while an account is active or pending review.

Data sharing and third parties

We share information with payment processors, identity verification providers, analytics vendors and other service partners that act on our behalf. Data may also be shared to comply with legal obligations or to protect the platform from fraud and abuse. Third parties are required to handle information according to contractual privacy and security terms.

Retention and international transfers

Data is retained only as long as necessary for account management, legal compliance and fraud prevention. Information may be transferred or accessed from jurisdictions outside Canada. Where transfers occur, safeguards are applied to protect personal information in line with this policy.

Changes to this policy

We may update this policy to reflect operational or legal changes. Material changes will be posted on the site with an effective date. Continued use of the service after updates constitutes acceptance of the revised policy. Check your account notices for updates